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 P&J Vending New Delivery Van |
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What does a Cantaloupe and Vending Machine have in Common?
That's simple….. technology that lets P&J Vending know what our customers want and when they want it.
P&J Vending is pleased to announce we are now utilizing "Seed Wireless Service". This is a state-of-the-art monitoring system created and maintained by Cantaloupe Systems, Inc., a leader in the application of wireless technology for the vending machine industry.
In a nutshell - (or should I say, melon skin) - each of our vending machines is now equipped with a wireless device that gathers and submits various types of information about the machine to a central database.
The information may include thermostat malfunctions, product run-outs, empty change supplies, anything that affects P&J Vending's ability to get your clients the snacks, drinks and meals they want.
If there's an urgent problem - let's say the thermostat is broken, or a machine is malfunctioning, or maybe a specific product has been completely sold out, P&J Vending will be notified immediately by fax, e-mail or phone….AND P&J Vending will respond promptly. One of our representatives will be sent on location to replace the machine, reload the products - what ever it takes to provide you with the service you've come to expect from P&J Vending.
We're more than excited about the great customer service this new system allows us. We hope you'll be too!
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